Every voice matters

Imagine having something important to say but not being able to say it in a way others immediately understand.

Many people with disabilities do not communicate via spoken words. It may require the use of gestures, sign language, or assistive devices such as touchscreens or eye-gaze technology.

It’s not that people have nothing to say. Too often, the world isn’t prepared to wait long enough to hear them.

At Shaftesbury, we believe every person has the right to express themselves, make choices and be understood. At the heart of our work is a simple but powerful belief: every voice matters. Shaftesbury supports people with disabilities through assistive technology, care and education.

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What is assistive technology?

Communication aids are tools that help the people we support communicate in ways others can understand. Assistive technology can be used alongside, or instead of, using verbal communication.

The people we support use a range of communicators that use letters and symbols or pre- prepared sentences to communicate. This might be a book of symbols on a tablet, or a keyboard on the tray of a wheelchair.

Some of the people we support use a pointer tool, eye gaze, touch screen or a switch to access the aid. The person supported can pick pre-programmed words or sentences they use frequently. Often there is a screen that can be read too that helps support workers or family members communicate.

George’s story: The power of technology

George is a bright 21-year-old with cerebral palsy, who lives at Shaftesbury’s New Court Place, a residential home that provides specialist care for residents who have complex physical and communication needs.

For some people living with disabilities, technology can offer a more independent life. George relies on technology such as speech generating devices to support his college studies.

Before George had access to assistive technology, he needed support for everyday things like opening and closing the curtains, listening to music and staying socially connected.

Now, with the right technology, he can do so much more on his own and has control over his world. He opens his curtains at the touch of a button. He plays interactive games with friends using a digital table. And with his laptop and iPad, he can study, game and stay connected.

Digital tables are popular in the activities room at Shaftesbury New Court Place. They enable people to enjoy interactive games and puzzles.

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As a Christian disability charity, we are inspired by the call to recognise the value of every individual. The Bible reminds us to “Speak up for those who cannot speak for themselves” (Proverbs 31:8). Our staff teams provide not only practical support, but understanding, patience and advocacy.

Every day, Shaftesbury supports people to communicate effectively, empowering them to shape their own lives and be valued for who they are